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Privacy Policy

1. Introduction
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We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kiscoffeeroasters.com, including any other media form, media channel, mobile website, or mobile application related or connected to this website.

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Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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2. Information We Collect
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2.1 Personal Data

When you visit our website, we may collect personal identification information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details

  • Date of birth (for age verification purposes)

 

2.2 Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our site, including:

  • Browser name

  • Type of computer or device

  • Technical information about users' means of connection to our site

  • Operating system

  • Internet service providers

  • Other similar information

 

2.3 Cookies and Tracking Technologies

Our website may use "cookies" to enhance user experience. A cookie is a small piece of data stored on your device. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

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We may use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly

  • Preference cookies: Enable the website to remember information that changes how the website behaves or looks

  • Statistics cookies: Help us understand how visitors interact with the website

  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

 
3. How We Use Your Information
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We may use the information we collect from you for the following purposes:

  • Process and fulfill your orders

  • Send you order confirmations

  • Send administrative information

  • Respond to customer service requests

  • Send you promotional emails about new products, special offers, or other information

  • Administer contests, promotions, surveys, or other site features

  • Improve our website offerings

  • Personalize your experience

 
4. GDPR Compliance

For users in the European Economic Area (EEA), KIS Coffee Roasters complies with the General Data Protection Regulation (GDPR). This means:

  • We process your data lawfully, fairly, and transparently

  • We collect data for specified, explicit, and legitimate purposes

  • We limit data collection to what is necessary

  • We ensure data accuracy and keep it updated

  • We store data only as long as necessary

  • We process data with appropriate security measures

 

As a data subject in the EEA, you have rights under the GDPR, including:

  • Right to be informed about how we process your data

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Rights related to automated decision making and profiling

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5. Legal Basis for Processing
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We process your personal data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate interests, provided they are not overridden by your rights

  • Protection of your vital interests or those of another person

 
6. Data Retention
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We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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7. Data Security
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We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

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8. Third-Party Service Providers
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8.1 Wix as Our Website Host

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

For more information about how Wix processes data, please review Wix's Privacy Policy at https://www.wix.com/about/privacy.

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9. Third-Party Disclosure
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We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service providers who assist us in operating our website, conducting our business, or servicing you

  • Business partners with whom we jointly offer products or services

  • Affiliates and subsidiaries

  • In the event of merger, acquisition, or any form of sale of some or all of our assets

  • When we believe release is appropriate to comply with the law or protect our rights

 
10. Third-Party Links
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Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

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11. Children's Privacy
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Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

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12. Your Rights
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Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to access your personal data

  • Right to rectify inaccurate personal data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing of your personal data

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

 

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

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13. Changes to This Privacy Policy
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We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to frequently check this page for any changes.

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14. Contact Us
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If you have any questions about this Privacy Policy, please contact us at: Kis Coffee Roasters, 6 Panmure Street, Dundee, DD1 2BW; kiscoffeeroasters@gmail.com.

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15. Consent
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By using our website, you consent to our Privacy Policy.

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